The Role of Mobile Technology in Enhancing Learning amongst Open and Distance Education Learners: A Case of Institute of Adult Education in Tanzania

Abstract

This study examines the role of mobile technology in enhancing learning among Open and Distance Learning (ODL) students at the Institute of Adult Education (IAE) in Tanzania. With the rapid growth of mobile device ownership and internet connectivity, mobile learning (m-learning) has become an important tool for expanding access to education, particularly for learners who cannot attend traditional face-to-face classes.

The study adopted a holistic case study design involving lecturers, ODL students, and system administrators. Data were collected through questionnaires, semi-structured interviews, and observation to explore the accessibility, usage, benefits, and challenges of mobile learning technology within the institution.

Findings reveal that mobile device ownership among both lecturers and students is very high, with smartphones being the most commonly used devices. Mobile technologies are widely used for academic communication, accessing learning materials, reading scholarly articles, sharing information resources, and checking examination results. Platforms such as Moodle, Zoom, and web browsers have facilitated remote learning, enabling students to study anytime and anywhere. This flexibility is particularly beneficial for ODL students who balance education with work and family responsibilities.

However, the study also identified several challenges affecting the effective use of mobile learning technology. These include limited digital literacy among some students, unstable internet connectivity in rural study centres, limited storage capacity and small screen sizes of mobile devices, and resistance to technological adoption among some lecturers.

Despite these challenges, the study concludes that mobile learning has significant potential to improve accessibility, collaboration, and quality of education in ODL programmes. Strengthening infrastructure, improving digital skills, and institutionalizing mobile learning policies are essential steps toward maximizing the benefits of mobile technology in higher education.